Terms of service
These Terms of Service apply to your use of our website and the purchase of our products and services. By using our website or placing an order, you agree to these terms.
Orders
All orders are subject to product availability and confirmation.
We recommend placing your order at least one day in advance to allow us enough time to prepare your flowers and gifts.
Same-day orders are available within Ras Al Khaimah only and are subject to availability and confirmation.
We reserve the right to refuse or cancel an order if a requested product is unavailable or if we are unable to fulfill the order.
Product Information
Flowers are natural products, and slight differences in color, size, shape, or arrangement may occur.
The final arrangement may vary slightly from the product images while maintaining a similar style, quality, and overall value.
Customer Information
Customers are responsible for providing accurate and complete information when placing an order, including the recipient’s name, phone number, delivery address, and any special instructions.
L’Amour Flowers & Gifts is not responsible for delays or failed deliveries caused by incorrect or incomplete information provided by the customer.
Delivery and Pickup
Customers may choose between delivery and pickup, where available.
Delivery times may vary depending on the delivery location, traffic, order volume, and other circumstances.
For more information, please refer to our Shipping & Delivery Policy.
Changes and Cancellations
If you need to change or cancel an order, please contact us as soon as possible.
Changes or cancellations may not be possible once an order has been prepared or dispatched for delivery.
Payment
All orders must be paid through the available payment methods provided on our website.
An order will only be considered confirmed after successful payment and order confirmation.
Website Use
You agree to use our website only for lawful purposes and not to misuse, damage, or interfere with the website or its services.
Changes to These Terms
We may update these Terms of Service from time to time. Any updates will be posted on this page with the revised “Last updated” date.
Contact Us
If you have any questions about these Terms of Service, please contact us:
L’Amour Flowers & Gifts
Ras Al Khaimah, United Arab Emirates
Phone: +971 58 619 9935
Email: latifaalmesafri@gmail.com